Skip to main content
Answered

Logged Out


I get logged out of the app multiple times per day.

Best answer by ajc9808

I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

awesomemac wrote:

Could it be possible that some else is also using your account?

 

View original
Did this topic help you find an answer to your question?

5 replies

awesomemac
Deezer Legend
Forum|alt.badge.img+5
  • Deezer Legend
  • 1495 replies
  • March 10, 2025

Could it be possible that some else is also using your account?


  • Author
  • Runaway Baby
  • 2 replies
  • Answer
  • March 11, 2025

I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

awesomemac wrote:

Could it be possible that some else is also using your account?

 


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5191 replies
  • March 16, 2025

@ajc9808 Does this happens only at work when you switch to the VPN then? Maybe there’s a firewall for Deezer or similar streaming services?
Thanks


  • Author
  • Runaway Baby
  • 2 replies
  • March 16, 2025

I have to log in whenever I start or stop the VPN. I used to have Spotify and this never happened.


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5191 replies
  • March 16, 2025

I guess it is related to the VPN then.
Apologies for the inconvenience.


Reply