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Hitmaker
March 10, 2025
Answered

Logged Out

  • March 10, 2025
  • 5 replies
  • 66 views

I get logged out of the app multiple times per day.

    Best answer by ajc9808

    I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

    Could it be possible that some else is also using your account?

     

    5 replies

    awesomemac
    Superuser
    Superuser
    March 10, 2025

    Could it be possible that some else is also using your account?

    ajc9808AuthorAnswer
    Hitmaker
    March 11, 2025

    I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

    Could it be possible that some else is also using your account?

     

    Jaime.Deezer
    Community Manager
    Community Manager
    March 16, 2025

    @ajc9808 Does this happens only at work when you switch to the VPN then? Maybe there’s a firewall for Deezer or similar streaming services?
    Thanks

    ajc9808Author
    Hitmaker
    March 16, 2025

    I have to log in whenever I start or stop the VPN. I used to have Spotify and this never happened.

    Jaime.Deezer
    Community Manager
    Community Manager
    March 16, 2025

    I guess it is related to the VPN then.
    Apologies for the inconvenience.