Skip to main content
Hitmaker
Mar 10, 2025 11:14 AM UTC
Answered

Logged Out

I get logged out of the app multiple times per day.

    ajc9808Answer
    Hitmaker
    Mar 11, 2025 2:18 PM UTC

    I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

    Could it be possible that some else is also using your account?

     

    5 replies

    awesomemac
    Superuser
    Superuser
    Mar 10, 2025 8:00 PM UTC

    Could it be possible that some else is also using your account?

    ajc9808AuthorAnswer
    Hitmaker
    Mar 11, 2025 2:18 PM UTC

    I don’t think so. I think it’s because I have to switch to a VPN at work to access their wifi. 

    Could it be possible that some else is also using your account?

     

    Jaime.Deezer
    Community Manager
    Community Manager
    Mar 16, 2025 9:37 AM UTC

    ​@ajc9808 Does this happens only at work when you switch to the VPN then? Maybe there’s a firewall for Deezer or similar streaming services?
    Thanks

    ajc9808Author
    Hitmaker
    Mar 16, 2025 1:33 PM UTC

    I have to log in whenever I start or stop the VPN. I used to have Spotify and this never happened.

    Jaime.Deezer
    Community Manager
    Community Manager
    Mar 16, 2025 4:04 PM UTC

    I guess it is related to the VPN then.
    Apologies for the inconvenience.