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Do you need help with Deezer on you Android device? Ask your questions here!

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Deezer doesn't save where you were

Hello I find this really annoying on the android app when I close the app after listening it doesn’t save what I was listening to so when I open it next time it always starts a fresh, this is something that should be worked on as it’s really frustrating especially when I use the phone in the car and...

Pre-save track is not working

Hi there, I noticed several times that when I pre-save a rack from an artist, it doesn’t save on my favorite tracks… Does anyone have this issue also? Android 10 | OnePlus 6t | Deezer HIFI Beta version 6.2.2.46

Deezer app on Android no longer supporting split screen

I used the able to split screen Waze and Deezer on my tablet but it seems this has changed recently. I can split the screen for most other apps but when I try doing that with Deezer I get a toast saying that the app doesn't support Split screen.

Lost some of my songs from my Deezer playlist

I logged in to the PC version of deezer and sorted my music by recently added and didnt notice but when i tried to find some songs they were missing.

Deezer is not available on cellular connection

I have Deezer installed on Oneplus 6t. After a fresh install all is working file. When I start downloading some playlists to play offline after some time Deezer becomes unavailable via cellular connection with a connection error. Via other apps I can see tha the Internet connection is working. Only...

application crash when you login to your account

application crash when you login to your account reinstalling the application does not help Phone Meizu Pro 7 I uploaded a video to dropbox dropbox

Connection problem

Hello, dear Deezer Community. I have a problem and it is a connection problem. My deezer soeant connect. It is noaboutthe wifi it works. Please help

Downloads have stopped being automatic

Whenever I add a song to a playlist whose "Download" option has been switched on, I necessarily have to enter that list in order for Deezer to acknowledge it has to download that song. Otherwise, it simply will stay unavailable for listening offline. Is there something I can do or this is a bug? I'm...

Change Storage Location not working

I cannot change the storage location on my new Samsung Note10+ to SD card, the app will not accept the option to change storage location.

Downloaded music not playing (old topic)

my downloaded music keeps redownloading & takes ages to start playing, when im on wifi or data. but when im on offline mode it doesnt play at all. i have deleted & re downloaded, reset my phone, cleared space on my phone etc.& i have checked that i did not reach the 1000 limit. suggestions please ...

Android - Home Screen Widget - Breaks when Casting

Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returnin...

does not play when the phone goes locked

The app stops playing when my phone goes locked. I have a samsung s9 plus

Waze Android not showing Deezer under music settings

Recently Waze announced that they'd be adding other music partners including Deezer. Today I'm using Waze and other music services have been added but not Deezer anybody else spotted Deezer on there yet? Deezer how long until you're on there?

Music pauses when removing a song from the queue

Hi everyone! I have noticed a new problem with the Android app that didn’t happen before. When I’m shuffling the songs of a playlist and remove one from the queue, music just pauses. Is anyone else having this same problem? It’s getting very annoying for me.

The music keeps getting cut out in the middle of (downloaded) songs

As the title implies, this only occurs to the songs I've downloaded. I have toggled on the downloading for my "Favorites" list, so whenever I add a song to favorites it instantly gets downloaded. Then in the middle of songs a few seconds happen to get cropped out for some reason. The issue doesn't g...

flow and home not loading

Home and flow not loading

Android Auto support page? (on screen symbols)

Is there a guide to what the star and round circle symbols do in android auto? I thought Star would like the artist, and the round symbol I can't figure out what it's actually doing. Thanks.

A2DP comms to stop play

Hello, I use Deezer while riding to my work, daily. I had before a TCom bluetooth device at my helmet. It works fine, but the sound quality and intercom mode are bad. I replaced it by Cardo scala rider Packtalk. It's a ferrari of intercomm world. But with deezer app on all my phone's phone's can't...

Sync Issues on browser and Android app - Songs not being added

It seems the app doesn't detect when I add new songs to a playlist (for example when listening from Web or from my second device) until I manually do a pull to refresh. Is there a way to make this happen automatically or some kind of timeout? If I add tracks to several playlists, it's really cumbers...

Music stops playing after 2 minutes

Please advise why recently music stops playing after 2 minutes?

Tracks in different places jump forward on Huawei

Hello! I have a phone huawei mate 20 x. There is a problem when listening to music. Tracks in different places jump forward. It happens on different music. It happens often and it is not possible to use the service. I washed cash, but it does not help. When loading again there are bugs. I also had a...

Songs corrupted

About once every 2-3 songs, there is at least a part of the song that is corrupted, where a portion of the song is played twice and the portion right after it is skipped. Consider this schematic representation: In this example, CDEF is played twice, and GHIJ is skipped. This is precisely what hap...

Tracks are skipping on mobile!

I only recently moved over to Deezer my Fitbit now links directly to it so I can have my music on the go. Sadly, I am regretting switching over as I am finding that whenever I use the Deezer App on my Android phone the songs constantly skip around. I use Deezer on my laptop as well and never have a...

Deezer player widget disappeared (android)?

Hi, widget on android phone worked fine till I connected with android TV to stream some music. Together with that widget just disappeared from phone screen. I've tried to add it aganin but now I see only 2 available widgets: Playlists and Flow. Where is player widget?? Lock screen widget works fine....

mp3 sounds distorted and faster

My mp3 music i put on deezer suddenly started to sound faster and distorted how can i solve this? Im on an androide device

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