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Guitar Hero
November 12, 2022

High data usage even if mobile data streaming set to basic

  • November 12, 2022
  • 14 replies
  • 638 views

Greetings. I enjoy Deezer HiFi on my android phone very much, but even though my mobile data streaming is set to basic quality, and HQ is set to be used only via Chromecast Audio, everything is HQ no matter what the settings are. Can you please fix that. Even Songcatcher consumes way too much mobile data which is quite unnecessary.

Thank you 

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14 replies

Roadie
November 23, 2022

Hey Guys,

Any news about High data usage? I have exactly same problems last days/1-2 week maybe . I have set up sound quality for data streaming to standard quality (5-6 hours of listening consumed about 200-300MB i guess and now 2-3h of listening consumes more than 500MB.

Any cgange of data usage when i change quality from standard to basic or whatever.

Still HIGH data usage compared to data usage “before”(1-2 week ago)

Any Ideas, news please?

 

Thanks

Guitar Hero
November 23, 2022

Hi @bizzysk! I have not yet tried setting different streaming quality on Wifi and Chromecast. I guess it affects playback quality over mobile data as well. Soon as I try different settings I will post my findings.

 

Guitar Hero
November 27, 2022

Ok, so I tried again, set my system language to English so that it is easier for everyone to understand what is going on with the data usage.

DATA USAGE PRIOR TO STARTING DEEZER APP
THESE ARE THE SETTINGS FOR THE STREAMING VIA MOBILE DATA

Started the app with these settings. Then started to play a song:

ALTHOUGH STREAMING QUALITY IS SET TO BASIC, THE SIGN HIFI IS VISIBLE IN LOWER LEFT CORNER

Data usage after playing several seconds of the song is as follows:

I hope these screenshots help to clarify the situation with data usage.

I believe that my mobile operator observed the same situation since it started including Deezer streaming via mobile data in my data plan, as it was not the case in previous months. This practice started ever since HiFi streaming quality was introduced into family subscription on Deezer.

Hope this helps and I hope you can help me with this problem. Not really the problem, more an annoyance.

All the best. Bodo

codenul
Hitmaker
Hitmaker
December 5, 2022

I have to say I confirm this being an issue on my Android as well. Just today I signed up for the yearly plan after doing some research and finally going with Deezer. After reading about various topics, one such topic that I was paying attention within articles were how much mobile data was being used when the app was on such network. Currently i only have 4GB’s of data and figured that it would be enough for the short trips that i take within my car for errands and to / from work from the articles.

 

Took about an 3 hour errand run earlier today with multiple stops and when finally checking on mobile data usage, I was shocked to see that the program had used up 685mb of data in such a short period of time. Checking my carrier’s quota, it matched about the same, which was only reset 2 days ago (every 2nd of the month).

 

Like mentioned above, my settings are set to “Basic” for mobile data streams. Tomorrow ill test more as I have changed all quality settings to either “Basic” or “Standard” to see if that changes anything although it really shouldn’t.

Can upload pictures if needed of the usage or the articles of typical data usage is being mentioned.

So far I like the service and there's way around this “issue” but have the randomness of the songs  being played in app on the go is by far the best function to have. The only thing i can think of it, does the program download the whole song at the beginning of the song, or does it cache the song as its being played? Maybe due the amount of skips that I performed, that might explained the usage but then again did i play ~300 songs or at least that many skips?

 

Things I want to try out and see if it will make a difference

  • If possible, but trying to use the website side of things and see if that makes a difference
  • Just signed up for the BETA version of the Android App. Not sure on what version its on, but currently on 7.0.17.42 on stable. Looks like the newest beta version is 7.0.18.77
  • Turning off some or all of the “Ads and Analytics” options and seeing if that is pulling mobile data

Thanks,