Hello @Rob Ulsamer,

That’s unfortunate. This is often is result of a corrupt cache or storage media in use.

I’d advice that you do a complete reinstallation of the app. Since you’re on Android please follow these steps.

1. Clear Deezer’s Data: Go to Settings > Apps > Deezer > Storage > Clear Data
2. Uninstall Deezer.
3. Wipe Cache Partition: Follow this link or just search for “wipe cache partition {your phone model}” - once done restart your device.
4. Install Deezer, log back in and initiate downloads, they should now work.
5. If the issue reappears, it’s most likely that your storage is at fault and you might want to consider getting a new phone or storage media.

Thx, I'll give it a try but are you sure all my playlists will still be there?

Wrong thread, I hate this forum software.

No worries, your playlists shall still remain with your account the next time you log in.

Thanks a lot

Hello again. I noticed two options: clear cache and clear data. Wich one ? or both. Can I at the same time change my memorycard for a bigger one thus creating more storage. Rob