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Download error

  • September 5, 2025
  • 2 replies
  • 31 views
D
Hitmaker

Everytime I click to download an album, I get an error saying 'An error occurred' on the android.

Best answer by Dragonsteel

No worries got it sorted through the Deezer Support.

    2 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • September 9, 2025

    Hi ​@Dragonsteel I am sorry to hear that.
    Have you tried to update the app to it latests version and click to download again?
    Could you also share a screenshot with the error message?
    Thanks

    D
    Hitmaker
    • Dragonsteel
    • Author
    • Hitmaker
    • Answer
    • September 9, 2025

    No worries got it sorted through the Deezer Support.

    Jaime.Deezer
    awesomemac
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