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Dragonsteel
Hitmaker
September 5, 2025
Answered

Download error

  • September 5, 2025
  • 2 replies
  • 53 views

Everytime I click to download an album, I get an error saying 'An error occurred' on the android.

    Best answer by Dragonsteel

    No worries got it sorted through the Deezer Support.

    2 replies

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    September 9, 2025

    Hi ​@Dragonsteel I am sorry to hear that.
    Have you tried to update the app to it latests version and click to download again?
    Could you also share a screenshot with the error message?
    Thanks

    Hitmaker
    DragonsteelAuthorAnswer
    Hitmaker
    September 9, 2025

    No worries got it sorted through the Deezer Support.

      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement