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double charged for deezer premium


Hi. I just find out that you are charging me for deezer premium double last few months. Please check it out asap. You're charging me 6,99 euro every month on 28th and 7,30 euro on 13tn. Thanks. 

Best answer by Johnathan.Deezer

Hello @moto mochizuki

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.

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3 replies

Johnathan.Deezer
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Hello @moto mochizuki

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.


  • Tiny Dancer
  • 1 reply
  • February 2, 2023

I am being charged twice for deezer premium and I only have 1 account


Johnathan.Deezer
Forum|alt.badge.img+6

Hey @moto mochizuki

Our Customer Care Team can help you to solve it asap of sure! 

Just contact them on this link.😊

Take care.