Skip to main content
One Hit Wonder
moto mochizuki
One Hit Wonder
January 15, 2023
Answered

double charged for deezer premium

  • January 15, 2023
  • 3 replies
  • 112 views

Hi. I just find out that you are charging me for deezer premium double last few months. Please check it out asap. You're charging me 6,99 euro every month on 28th and 7,30 euro on 13tn. Thanks. 

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Best answer by Johnathan.Deezer

Hello @moto mochizuki! 

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.

3 replies

Johnathan.Deezer
Ultimate Superstar
Johnathan.DeezerAnswer
Ultimate Superstar
January 16, 2023

Hello @moto mochizuki! 

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.

JohnathanF
Roadie
Kira85
Roadie
February 2, 2023

I am being charged twice for deezer premium and I only have 1 account

Johnathan.Deezer
Ultimate Superstar
Johnathan.Deezer
Ultimate Superstar
February 4, 2023

Hey @moto mochizuki! 

Our Customer Care Team can help you to solve it asap of sure! 

Just contact them on this link.😊

Take care.

JohnathanF
TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement