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double charged for deezer premium

  • January 15, 2023
  • 3 replies
  • 92 views
M
One Hit Wonder

Hi. I just find out that you are charging me for deezer premium double last few months. Please check it out asap. You're charging me 6,99 euro every month on 28th and 7,30 euro on 13tn. Thanks. 

Best answer by Johnathan.Deezer

Hello @moto mochizuki! 

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.

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3 replies

Johnathan.Deezer
Ultimate Superstar
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  • Johnathan.Deezer
  • Ultimate Superstar
  • Answer
  • January 16, 2023

Hello @moto mochizuki! 

You probably have two accounts activated.

On that case our colleagues from Customer Care Team can help you to solve it asap. 🕵🏼

Please contact them on this link.😊

Take care.

JohnathanF
K
Roadie
  • Kira85
  • Roadie
  • February 2, 2023

I am being charged twice for deezer premium and I only have 1 account

Johnathan.Deezer
Ultimate Superstar
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Hey @moto mochizuki! 

Our Customer Care Team can help you to solve it asap of sure! 

Just contact them on this link.😊

Take care.

JohnathanF
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