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Deezer familly - how can I switch back to my main account?

  • 13 April 2022
  • 3 replies
  • 324 views
K
Rank

Hello,

On the Android app, I used to be able to switch to my kids' account to play different content - stories, kids' music, etc - (from Settings > Members) then switch back to mine to listen to my music (from Settings > Members).

 

But not anymore: now if I log to the main family account - mine - then switch to my kids' profile, I can't see how to switch back to my account anymore: in settings, there is no "Members" section to switch back to my user.

Is this a new feature or a bug?

I see the version from April 4 2022 has a description which seems related:

"Good news! Deezer Family profiles can now become independent accounts directly in our mobile app settings by adding a personal email and password. Ideal for listeners wishing to have a little more privacy or to login with easy access using their own credentials."

My kids' family profile is not an independent account though (no separate email).

 

The only workaround I found is to logout and log back in, but this makes having a separate account for my kids useless for me now.

Is there a way to get back to my account without logout?

 

Regards,

- K
 

Android version 7.0.1.60

 

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Best answer by Tumpakon 15 April 2022, 04:07

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3 replies

K
Rank

I found a workaround I can live with:

associate my account with Google, which allows me to log in quickly.

That way, returning to my own account is fast enough (typing my username/password every time was too slow).

 

Regards,

-K

K
Rank

Hi Tumpakon,

 

Thanks for your answer.

My kids' profile is also connected to Google Home, allowing them to play want they want.

If I uncheck option "Kid Profile" in their account, they will be able to listen to anything; that doesn't work for me, they are too small.

 

I think that is a bug. What would be the best way to report it?

 

Regards,

- K

T
Rank

Here's my workaround - go into edit profile for your kids' account and uncheck the option “kid profile".

This will allow you to switch back and forth between accounts.

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