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Hello,

On the Android app, I used to be able to switch to my kids' account to play different content - stories, kids' music, etc - (from Settings > Members) then switch back to mine to listen to my music (from Settings > Members).

 

But not anymore: now if I log to the main family account - mine - then switch to my kids' profile, I can't see how to switch back to my account anymore: in settings, there is no "Members" section to switch back to my user.

Is this a new feature or a bug?

I see the version from April 4 2022 has a description which seems related:

"Good news! Deezer Family profiles can now become independent accounts directly in our mobile app settings by adding a personal email and password. Ideal for listeners wishing to have a little more privacy or to login with easy access using their own credentials."

My kids' family profile is not an independent account though (no separate email).

 

The only workaround I found is to logout and log back in, but this makes having a separate account for my kids useless for me now.

Is there a way to get back to my account without logout?

 

Regards,

- K
 

Android version 7.0.1.60

 

Here's my workaround - go into edit profile for your kids' account and uncheck the option “kid profile".

This will allow you to switch back and forth between accounts.

Hi Tumpakon,

 

Thanks for your answer.

My kids' profile is also connected to Google Home, allowing them to play want they want.

If I uncheck option "Kid Profile" in their account, they will be able to listen to anything; that doesn't work for me, they are too small.

 

I think that is a bug. What would be the best way to report it?

 

Regards,

- K

I found a workaround I can live with:

associate my account with Google, which allows me to log in quickly.

That way, returning to my own account is fast enough (typing my username/password every time was too slow).

 

Regards,

-K

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