Cannot loop a single track on Android

Z
Rank

When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone. I suspect that it detects the initial loop as a song change, which automatically turns off the single song looping.

4 replies

Yula
Rank
Userlevel 7
Badge +9

Hello @zikes, I have just tested it on an Android phone and it seems to work. 

What version of the app do you have? 

Please follow these steps: 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app
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Z
Rank

@Yula App version is 7.0.29.67

  1. Did not fix
  2. Did not fix
  3. Did not fix
  4. Did not fix
  5. Did not fix

I have attached a screen recording of the incident. At 00:03 you can see me enable Loop 1 on the playing song. I then let the song play to completion and it loops once, then disables the Loop 1 itself at 04:21.

1 Attachment
Yula
Rank
Userlevel 7
Badge +9

I can’t open you file @zikes, would you mind opening a ticket and sending it via mail here: 

https://support.deezer.com/hc/en-gb/requests/new

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M
Rank

When using the Loop 1 feature on Android the song will loop once and then turn the loop off, proceeding to the next song in the queue after the first song has played twice. The app is up to date and I have been able to reliably recreate this on a Pixel 4a and Pixel 7 phone feedback. I suspect that it detects the initial loop as a song change, which automatically turns off the single song looping.

 

Launch the app that you use to play music on your Android device. Examples include Google Play Music, Spotify, or VLC Media Player. Choose the specific track that you want to loop. Locate it in your music library or playlist and ensure it is selected or currently playing.  Look for the playback controls within the music player app. These controls typically include options such as play, pause, skip, and shuffle. Check if your music player app has a loop feature, which allows you to repeat the current track. The loop feature may be represented by an icon with two arrows forming a loop, or it may be accessible through the app's settings or options menu.

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