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One Hit Wonder
Ambel
One Hit Wonder
March 24, 2025

Can't play my favourite songs

  • March 24, 2025
  • 1 reply
  • 48 views

All the songs in the "favourite songs" section are greyed, even the downloaded ones, and I can't play any. If I search for a song I can play it, but as soon as I had it to favourites it's greyed and won't play anymore.

Any ideas to solve that ? I tried restarting the phone, uninstalling the app, nothing works

      1 reply

      Alfredo.Deezer
      Community Manager
      Alfredo.Deezer
      Community Manager
      March 26, 2025

      All the songs in the "favourite songs" section are greyed, even the downloaded ones, and I can't play any. If I search for a song I can play it, but as soon as I had it to favourites it's greyed and won't play anymore.

      Any ideas to solve that ? I tried restarting the phone, uninstalling the app, nothing works

      Hello ​@Ambel 

      Could you share with us a screenshot of the ‘greyed’ songs in your Favourites to check it out, please?

      In the meantime, you can try to empty the smart cache in the settings of your Deezer app and also try to increase the smart cache bart to the max for better results 🤙

       

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