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Artists discography isn't showing

  • 26 December 2020
  • 19 replies
  • 174 views

When I visit an artists profile,  his discography and his latest release should be there, but it isn't, it skips from top tracks to similar artist, and it's only a problem with that one artist. Mydeezer version is 6.2.16.74

 

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Best answer by hpguru 26 December 2020, 09:19

Good day.

Deezer makers are working with this. Will be fixed next month.

Thanks you for your patience and your faith to Deezer Music!

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19 replies

Userlevel 7
Badge +6

Good day.

Deezer makers are working with this. Will be fixed next month.

Thanks you for your patience and your faith to Deezer Music!

Any chance to have some beta version sooner? The service is barely usable for me without being able to play an album.

Userlevel 6
Badge +2

Hi @equi not at the moment but 6.2.17 will be released very soon in January.
Thanks for your patience:pray_tone2:

Userlevel 7
Badge +6

Hi @equi not at the moment but 6.2.17 will be released very soon in January.
Thanks for your patience:pray_tone2:

Which release on Web?

Userlevel 1
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Yes I have the same issue with the artist Ab-Soul. Seeing issues on my phone and web... Perhaps ja database issue

Userlevel 7
Badge +7

Hey @Alex K 

Have you tried pulling the page down so that it can load more results? We're working on sorting this out, so I'd appreciate if you could tell us the app(s) versions.

Userlevel 1
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Hey Rudi,

https://deezer.page.link/CS86t6s9akRiLCZG7

This is the artist page I'm visiting. I don't see his album Control System (for example https://deezer.page.link/xNzKkWakUkzQu83L9) on his artist page either in the Android App or in the web player.

Since I'm seeing the issue on 2 different platforms I'm assuming there isn't an issue with the Android App, however the version I'm using is 6.2.16.74.

Are you able to try those links and see if you're seeing the same on your end? I am in US by the way

 

 

 

Userlevel 7
Badge +6

Hey Rudi,

https://deezer.page.link/CS86t6s9akRiLCZG7

This is the artist page I'm visiting. I don't see his album Control System (for example https://deezer.page.link/xNzKkWakUkzQu83L9) on his artist page either in the Android App or in the web player.

Since I'm seeing the issue on 2 different platforms I'm assuming there isn't an issue with the Android App, however the version I'm using is 6.2.16.74.

Are you able to try those links and see if you're seeing the same on your end? I am in US by the way

Yes, can not see all releases on that link.

Userlevel 6
Badge +2

@Alex K @hpguru I have reported this to our music team and should be fixed soon. Meanwhile you can use the following link: https://www.deezer.com/search/ab-soul
Thanks :relaxed:

 

Userlevel 1

Hey Jaime, I can already see the change reflected for Ab-Soul. Thanks to the teams for moving on it so quickly. However, I still notice it for the artist in the original post (Iamjakehill). 

Userlevel 7
Badge +6

Hey Jaime, I can already see the change reflected for Ab-Soul. Thanks to the teams for moving on it so quickly. However, I still notice it for the artist in the original post (Iamjakehill). 

There’s many artists who affected by this bug.

Are they really fixing it one by one???

Userlevel 1

Hey Jaime, I can already see the change reflected for Ab-Soul. Thanks to the teams for moving on it so quickly. However, I still notice it for the artist in the original post (Iamjakehill). 

There’s many artists who affected by this bug.

Are they really fixing it one by one???

Right! You would think this would pose questions like how does this happen in the first place and are there other artists affected? Perhaps they neglected the first artist that was brought up in this post. I'm glad they fixed it so fast for me but it was simply putting a band-aid on a potentially larger wound.

Userlevel 6
Badge +2

Thanks @knopper291 @hpguru I have passed your feedback to our Music team and they confirmed they are looking into a list of all artists affected by this issue and we hope it can be fixed soon.
Thanks for your patience and for reporting this :relaxed:

Userlevel 7
Badge +6

Hey Jaime, I can already see the change reflected for Ab-Soul. Thanks to the teams for moving on it so quickly. However, I still notice it for the artist in the original post (Iamjakehill). 

There’s many artists who affected by this bug.

Are they really fixing it one by one???

Right! You would think this would pose questions like how does this happen in the first place and are there other artists affected? Perhaps they neglected the first artist that was brought up in this post. I'm glad they fixed it so fast for me but it was simply putting a band-aid on a potentially larger wound.

First artist they fixed was Refuzion :pray:

Waiting for the rest on artists to fix.

Userlevel 2
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I guess the similar with https://www.deezer.com/en/artist/1656026 ?

 

 

Userlevel 7
Badge +7

Thanks @AlexWayfer I've passed it on to the catalogue teams :relaxed:

Userlevel 7
Badge +6

Thanks @AlexWayfer I've passed it on to the catalogue teams :relaxed:

Hello.

DJ S3RL artist page is messed with this bug.

https://www.deezer.com/us/artist/468785

Does not show releases the right way/not all.

This release for example only from search, not on artist pages.

He’s awesome honourable DJ and it went… if only could find all music on his pages.

Can you pass it as well.

Userlevel 7
Badge +6

Thanks @AlexWayfer I've passed it on to the catalogue teams :relaxed:

Hello.

DJ S3RL artist page is messed with this bug.

https://www.deezer.com/us/artist/468785

Does not show releases the right way/not all.

This release for example only from search, not on artist pages.

He’s awesome honourable DJ and it went… if only could find all music on his pages.

Can you pass it as well.

This is now corrected!

I finally can find easily my favourites as page is no more messed. And few never heard tracks as well.

Thank you so much Deezer!!!

Userlevel 7
Badge +7

Thank you for reporting it @hpguru the platform is better with you! :upside_down:

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