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Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returning to the homescreen, the widget no longer displays playback controls, rather it just says "Open Deezer". This is not ideal, but fine.... Except that if I click the widget to open Deezer, Deezer does not open, rather the widget goes blank, and will no longer work until I uninstall and reinstall the whole app! I tried just removing and re-adding the widget, but unfortunately, after initiating a cast apparently, the 4x1 playback widget ceases to exist in the widget picker.



Troubleshooting steps: I have uninstalled and reinstalled the app, this works until the next time a Cast is initiated. I have moved to the beta version of the app, this worked until the next time I initiated a Cast. I have a Note9 on Android 9 with July's security patch.



Hi @chaconhector42 @testarossa @rogerinnyc @testarossa, thank you for reaching out.

I've passed along all the details you've shared, and I'll keep you posted as soon as we have any updates.

Sorry for any inconvenience this has caused.


Hi, 5 years and this is still pending... Wow! 


Just decided to try Deezer if it's worth instead of Tidal and this issue happened in the first 10 minutes of using. 

 

I was thinking that maybe this is some new software bug and honestly I'm shocked to see that this issue has persisted 5 YEARS???! I mean what the hell, how is it even possible to have pretty crucial bug about casting music on a music app this long time and not be able to fix it? 

 

I've tried Spotify, YouTube music and Tidal and none other has the same problem. Looks like Deezer is not for me if it's like this here unfortunately.


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