Android app issues

​@ROOS80 

Have you also cleared the cache of the Deezer app in the settings?

If that’s not working yet, I would also suggest you to try to delete the app and download it again if possible

I have cleared both caches (through my phone settings and in Deezer app) at least 10 times.

I logged out and in.

Restarted phone.

And now indeed I did remove and than re-install Deezer.

The problem still occurs. So thanks again for the tip, but I followed up ALL if the advices given on Deezer and here. And still my podcasts will stop playing within a minute and than not restart. 

It did improve for 1 day and 2 whole podcasts a few weeks ago. And than nothing again.

I do think that I have the same issue, only added with the other one. 

These issues are likely due to a temporary bug or server-side problem. Try logging out and back in, clearing the app cache, or reinstalling the app. Checking for updates may also help, as a fix could be released soon. If the problem continues, report it through the app’s support system.

Thats not the same problem, but a different one. All my podcasts stop playing within a minute. 

Hey ​@ROOS80 

Have you tried to increase the smart cache directly in the settings of your Deezer app?

This will help to solve the problem 😀

Thanks for the tip. Just tried that. Did not solve the problem. Podcast still stops playing within a minute and will not restart.

​@ROOS80 

Have you also cleared the cache of the Deezer app in the settings?

If that’s not working yet, I would also suggest you to try to delete the app and download it again if possible

I have cleared both caches (through my phone settings and in Deezer app) at least 10 times.

I logged out and in.

 

Restarted phone.

And now indeed I did remove and than re-install Deezer.

 

The problem still occurs. So thanks again for the tip, but I followed up ALL if the advices given on Deezer and here. And still my podcasts will stop playing within a minute and than not restart. 

 

It did improve for 1 day and 2 whole podcasts a few weeks ago. And than nothing again.

 

 

I do think that I have the same issue, only added with the other one. 

 

​@awesomemac ​@ROOS80 

Do you have the latest version of the app installed in your phone?

And latest version of the Android software also? 👀

As far as I know I have the most recent update: 8.0.44.4

Thats not the same problem, but a different one. All my podcasts stop playing within a minute. 

Hey ​@ROOS80 

Have you tried to increase the smart cache directly in the settings of your Deezer app?

This will help to solve the problem 😀

Thanks for the tip. Just tried that. Did not solve the problem. Podcast still stops playing within a minute and will not restart.

​@ROOS80 

Have you also cleared the cache of the Deezer app in the settings?

If that’s not working yet, I would also suggest you to try to delete the app and download it again if possible

I have cleared both caches (through my phone settings and in Deezer app) at least 10 times.

I logged out and in.

 

Restarted phone.

And now indeed I did remove and than re-install Deezer.

 

The problem still occurs. So thanks again for the tip, but I followed up ALL if the advices given on Deezer and here. And still my podcasts will stop playing within a minute and than not restart. 

 

It did improve for 1 day and 2 whole podcasts a few weeks ago. And than nothing again.

 

 

I do think that I have the same issue, only added with the other one. 

 

​@awesomemac ​@ROOS80 

Do you have the latest version of the app installed in your phone?

And latest version of the Android software also? 👀

As mentioned I have reinstalled the app...so yes