Answered

Android app crashing constantly

Forum|Forum|2 years ago
September 26, 2023
26 replies
1429 views

isteen
Guitar Hero

Today my app on my Samsung phone started to crash every time I select an album from an artist - any album from any artist.

I have reinstalled the app, restarted to the phone, but nothing helps.

I see from the users on Google Play Store that other users experience the same problem. Is there an update on the way, or how to solve the problem?

Best answer by Nina Nebo

Hi @isteen !

maybe you need update the app and your phone software :

First, if you're not on the latest version of the Deezer app, update it. You can see the latest update for your phone here. It is also worth updating your phone's operating system.

Android
iOS

here is helpful link

Problems With Playing Music On Mobile

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

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