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Album display often having problems since update

  • 16 November 2023
  • 2 replies
  • 51 views

Userlevel 1
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hi, i keep having an issue with album display on my Samsung tablet ever since the redesign update - i have tried both restarting device and app uninstall/reinstall but it keeps happening in flow and in playlists, it will get stuck inbetween albums like below, or sometimes even display the art for an entirely different track further down in a playlist (second image). i noticed as well sometimes the artist/album text will be cut off which you can also see in the image below. idk if anyone else is having this same issue but it’s a bit messy to look at like this 😭

edited to add: sometimes going into the playlist and returning will put the art back into centre focus but not always (and sometimes trying this just...changes the track when thats not what i wanted to do 😅)

 


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2 replies

Userlevel 7
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Hello @floraprocess thanks for sharing this issue.

Does the same issue happen on web browser PC or in the mobile app ?

Anyway, I already have escalate this case to our developers and as soon as I get some feedback I will come to you.

Let me know if the issue is reproduce in the devices I mentioned.

The new version doesn't  display cortectky the album art after pressing "next" song button. Same happens in my chromebook, android tablet and android car head unit, it's definitely a problem with the app.

It's not related with cache because it happens in different device types even when the application is completely wiped and reinstalled.  Indeed after factory resetting the Chromebook happens exactly the same.

 

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