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Why can’t I listen to the track I select from my playlist?

  • 5 January 2019
  • 38 replies
  • 1550 views


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38 replies

When I click on the song I would like to play, another one from the playlist starts playing. This is the first time I'm having this problem, and I've been listening music on here for year and a half.
Having the same problem a response would be great
My music I have when I click on the song I want another song I have plays not the song I have picked how can I resolve this please
About two months ago, whenever I choose a track or album to play, deezer plays whatever music it wants. They’re not even on my favorites. What can I do to solve this problem?
I have the same problem. For a half year ago this had happend but then it was good. And now it's back. Any ideas? I use the app on iphone6
Free user here. For the last month, whenever I select a track, Deezer plays a different one instead. How to fix this problem? I basically can’t choose any songs I want...
I have the free version and I love deezer, instead other apps, mainly because in the free version I can search and play exactly the searched song.
In the last version I can't play a specified searched song, the app plays ALL THE others songs and I don't know why.
Can it be a bug or are you changed the logic behind the 'search and play' songs?

My device is an LG G6 with Android 8.0.0
It seems a new 'feature' introduced by Deezer, you can't listen a specified songs if you've a free subscription plan...

Deezer is now similar to other platforms, it loose it's main important feature for the free version...the difference is that the other platforms offer a large amount of offers for the paid version.

Grudgingly I'm thinking to dismiss my account...
Hi,
I noticed that when I'm selecting an artist none of its songs is selected. The same is happening when selecting an album, none of the songs from that album/mix/compilation is selected.
So, my question to you is, why this is not happening, and what selecting a favorite artist/album button should do? I'm seeing it as an option to select all artist discography or to select the entire compilation, etc.

Kind regards,
My Deezer is telling me that I can not access any of my songs without having Deezer premium. Does any one know what I need to do to stop this ?? because I cant listen to any of my songs now.
If you don’t know what I can do would you be able to recommend someone I can speak to??
I really want to get this sorted as it has been like this for about 3 weeks now an I don’t have any music at all.

Same thing!

I cannot play an specific track, It keeps playing songs randomly. 😭
Deezer premium. IPhone 11 Pro.

Userlevel 7
Badge +7

Hey @Alvaro444 

Try logging out, reinstalling the app, restarting the device, and logging in again? Let me know how it goes :wink:

Awesome. Thanks @Jaime. Hopefully sooner rather than later. Appreciate the feedback!

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