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While reading monthly mail from deezer, I discovered that somebody else is using my account - there was so many tracks by artist Nidza Bleja listened by „me”, but I didn’t play it even once - I don’t even know this artist. I changed my password and it seems to be ok now, but my 2024 playlist and statistics are sick because of this artist. Can you please erase all his tracks from my history so I could listed to my real favorite 2024 songs? Thanks!

 

 

Hi ​@9batigol !

 

If you have suspicious activity on your account and you have follow steps in link below 

 

Suspicious Activity On Your Deezer Account Help

https://support.deezer.com/hc/en-gb/articles/360001425809-Suspicious-Activity-On-Your-Deezer-Account-Help

 

to delete your listening history, you need to contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new


Thanks Nina, I made a ticket to support team.


If there's an unwanted guest on your account, immediately change your password, enable two-factor authentication, and review account activity for unauthorized access.


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