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Answered

tracks are downloaded but i cant listen offline


Hello!

 

Some songs on albums aren't downloading and I can't listen to the full album offline. I am out of service a lot so listening offline is important. Weirdest thing... I know these song ARE downloaded somewhere because they are on playlists that ARE downloaded. Any suggestions?

 

Best answer by Anonymous

Hey @themoking 

Turning the download switch off and on again might help.
Don't worry, the songs you've already downloaded remain in the cache and don't have to be completely reloaded.

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4 replies

  • 0 replies
  • Answer
  • October 3, 2022

Hey @themoking 

Turning the download switch off and on again might help.
Don't worry, the songs you've already downloaded remain in the cache and don't have to be completely reloaded.


  • Author
  • Runaway Baby
  • 1 reply
  • October 4, 2022

Hey there! I did already try that!!


  • Runaway Baby
  • 6 replies
  • August 31, 2023

"remain in the cache and don't have to be completely reloaded."

 

This was not true for my instance. Same issues persist. Is there another solution? If there is not I will look elsewhere for offline music listening.

 

Warm Regards,

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5241 replies
  • September 5, 2023

hey @Queue you are not able to listen offline at all? any download?
thanks 


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