Skip to main content

Shuffle setting is reset

J
Lover
Forum|alt.badge.img+2

Every time I start deezer (windows, v5.30.200), the shuffle function is disabled. Why is that?

6 replies

Yula
Moderator
Forum|alt.badge.img+10
  • Yula
  • Moderator
  • 3212 replies
  • April 7, 2022

Hey @JAO1! That’s weird, I can’t reproduce the issue. 

What version of windows do you have? 

(She/her) add your pronouns to your signature!
J
Lover
Forum|alt.badge.img+2
  • JAO1
  • Author
  • Lover
  • 40 replies
  • April 7, 2022

Windows 10 21H2 (build 19044.1586)

A
  • Anonymous
  • 0 replies
  • April 10, 2022

Hey @JAO1 

Unfortunately, I can't reproduce this behavior either.
Please try disabling queue sync.

Did you install the app from the Microsoft Store?

J
Lover
Forum|alt.badge.img+2
  • JAO1
  • Author
  • Lover
  • 40 replies
  • April 10, 2022

disabling synchronized playlist does not fix it. 

 

I do not have the windows store version.

J
Lover
Forum|alt.badge.img+2
  • JAO1
  • Author
  • Lover
  • 40 replies
  • May 21, 2025

This is still a problem, and it is also a problem on mobile.

Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Jaime.Deezer
  • Community Manager
  • 5271 replies
  • June 15, 2025

Hi ​@JAO1 could you please confirm that Deezer is up to date with it latest version on both, desktop and mobile, and let us know if the problem persists?
Thanks 

J
Lover
Forum|alt.badge.img+2
  • JAO1
  • Author
  • Lover
  • 40 replies
  • July 3, 2025

yes the app is up to date and the problem is still there. I contacted support and they are trying to figure it out with the developers. It’s also a problem on the macos version

Reply


TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement