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not working api auth required

  • 1 July 2023
  • 3 replies
  • 27 views

Api auth required deezer hasn't worked for a month but still charged?? 

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Best answer by Noam Asulin 2 July 2023, 14:49

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3 replies

Userlevel 7
Badge +14

Well , subscription was still active.  

If you couldn’t connect to your account for any reason you can contact deezer support and check if you are eligible for a refund 

 

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

Userlevel 7
Badge +5

Hi @hge1983, sorry that you are having that issue.
Can you please try uninstall and install the Deezer app.
It should solve the issue.

Its up and running again now. I had to log out then back in again. 

Thanks hge1983

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