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not working api auth required


Api auth required deezer hasn't worked for a month but still charged?? 

Best answer by Noam Asulin

Well , subscription was still active.  

If you couldn’t connect to your account for any reason you can contact deezer support and check if you are eligible for a refund 

 

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

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3 replies

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2458 replies
  • Answer
  • July 2, 2023

Well , subscription was still active.  

If you couldn’t connect to your account for any reason you can contact deezer support and check if you are eligible for a refund 

 

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer


Leonídia.Deezer
Alien SuperStar
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Hi @hge1983, sorry that you are having that issue.
Can you please try uninstall and install the Deezer app.
It should solve the issue.


  • Author
  • Runaway Baby
  • 1 reply
  • July 3, 2023

Its up and running again now. I had to log out then back in again. 

Thanks hge1983


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