Skip to main content
One Hit Wonder
Andrés Florez T.
One Hit Wonder
January 24, 2023
Answered

lost my favourites

  • January 24, 2023
  • 2 replies
  • 74 views

I've always logged in by Facebook but since Deezer free was ending in Colombia I had to buy premium but now it only logs in with my Gmail account and that account doesn't have any of my favorites... How can I fix the issue and regain all my songs??

    Best answer by

    Hey @Andrés Florez T. 

    You obviously created a second account. Please contact support:
    → https://support.deezer.com/hc/requests/new

    2 replies

    Anonymous
    Answer
    January 24, 2023

    Hey @Andrés Florez T. 

    You obviously created a second account. Please contact support:
    → https://support.deezer.com/hc/requests/new

    Johnathan.Deezer
    Ultimate Superstar
    Johnathan.Deezer
    Ultimate Superstar
    January 25, 2023

    Thanks @dee_dirk!✌🏼
     

    JohnathanF
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement