Answered

lost my favourites

  • 24 January 2023
  • 2 replies
  • 15 views

I've always logged in by Facebook but since Deezer free was ending in Colombia I had to buy premium but now it only logs in with my Gmail account and that account doesn't have any of my favorites... How can I fix the issue and regain all my songs??

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Best answer by dee_dirk 24 January 2023, 11:18

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Userlevel 7
Badge +9

Hey @Andrés Florez T. 

You obviously created a second account. Please contact support:
→ https://support.deezer.com/hc/requests/new

Userlevel 3
Badge +2

Thanks @dee_dirk!✌🏼
 

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