I can't download songs anymore

Hi,

it’s been a while that I can Download anymore songs. When I download, the songs don’t stay like before.
please can you fix it ?

thanks you

A

Android?

+7

Hey @Frankie Asahd can you provide more information? What happens after you download songs now?
Thanks

Jaime. wrote:

Hey @Frankie Asahd can you provide more information? What happens after you download songs now?
Thanks

Musics do not remain saved.

dee_dirk wrote:

Android?

No, IPhone.

+7

Hey @Frankie Asahd can you please try the following steps:

Keep in mind that you’ll need to download your favourites again from your library after.
Apologies for the inconvenience

Jaime. wrote:

Hey @Frankie Asahd can you please try the following steps:

Keep in mind that you’ll need to download your favourites again from your library after.
Apologies for the inconvenience

Hey,

thanks you I will try it !

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