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Download tab not working

  • April 20, 2022
  • 1 reply
  • 24 views

Hello, I am trying to access my downloaded playlists, albums and songs in the favourites tab and it says it is not available with a padlock showing the background. 

 

I pay the monthly amount so not sure what is going on here if anyone can help?

 

Thanks,

Alex

Best answer by Yula

Hello @Broad12

Sorry for the late reply :) 

 

We had an issue but if you reinstall the app you will be able to download again! 

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Yula
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  • Moderator
  • April 28, 2022

Hello @Broad12

Sorry for the late reply :) 

 

We had an issue but if you reinstall the app you will be able to download again! 


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