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Deleting disk usage


Hi, on deezer faq i read that clearing all the disk usage will solve the problem of the app crashing frequently. However since i have a lot of music (songs and playlists) i am scared this will delete this. Is this the case? 

Thank you.

Best answer by Nina Nebo

 

Hi @xlftan !

On Deezer page say :  if you delete the cache, it will delete only your downloads  !

All your songs and playlist will be safe .

 

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs

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3 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5065 replies
  • Answer
  • October 2, 2024

 

Hi @xlftan !

On Deezer page say :  if you delete the cache, it will delete only your downloads  !

All your songs and playlist will be safe .

 

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs


  • Author
  • Runaway Baby
  • 1 reply
  • October 2, 2024

Thank you for the response, however i was referring to the Disk Usage and not the Smart Cache. So if i press โ€œclear allโ€  will my playlist and songs still remain? 

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5254 replies
  • October 5, 2024

Hi @xlftan your playlists and songs will remain. However, your Downloaded music will be deleted, but you can easily download your favourite playlists and albums from your Favourites


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