Hi @MJmusicguy !
If you delete your Deezer account then all data, settings, favorite tracks and playlists will be permanently deleted.
Deleting your account is irreversible and you will not be able to recover it .
Flow data will be completely wiped but I'm not sure that you will be able creating new Deezer account with same email .
Does anyone know for sure?
Hello @MJmusicguy ,
As @Nina Nebo has explained above, the action is irreversible. About whether or not you can reuse the same email to create a “fresh” account, the best way to know that is to try it with temp email and you can share that feedback with us.
Additional Notes:
Different companies have different privacy policies and legal data retention policies for every region. Sometimes (and I’m not talking about Deezer, it could be any company) when you delete your account, while for sure you will never be able to recover it, there can be laws that require the company to retain some information for some period, for instance in the EU is at least 6 months - meaning if you were to delete your account from a company in the EU or one that has its servers there and the company adheres to this policy, then your data will only be fully wiped after 6 months from deletion date, despite you losing irreversible access to it the moment you deleted it.
With this knowledge, you might not be able to use the same email address until this period lapses.
well to be clear if i could purge my flow data without deleting the account at all id do that lol @FriskyProdigy
Hi @MJmusicguy you should be able to do it but as our superusers mentioned above, you’ll need to start building your music library from scratch.
But you can always transfer your music from Qobuz to Deezer
Let us know how it goes
well to be clear if i could purge my flow data without deleting the account at all id do that lol @FriskyProdigy
Since you can't totally clear your Flow except by deleting your account , maybe you can improve it !?
https://support.deezer.com/hc/en-gb/articles/115004367189-Improve-Your-Deezer-Flow-And-Play-Flow-s-Moods-and-Genres
@Jaime.Deezer it worked well please express to the team that they really need a one click reset your flow solutions in settings though!
