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Sandra2nd1
One Hit Wonder
November 20, 2022
Answered

After ending subscription, I lost account acces. Don't have acces to accounts email adres anymore

  • November 20, 2022
  • 3 replies
  • 58 views

I had to cancel my subscription unfortunately. The email adres that I used for Deezer I also ended. I know stupid..…

I do however still have the accounts orig email+password. I tried to login after unsubscribing with the known email+pasword and somehow created a new account, also it seems. I lost all playlists and favs.

Is there anyway to restore the playlists?

      Best answer by

      Hey @Sandra2nd1 

      Please contact support directly. There is definitely a solution:
      → https://support.deezer.com/hc/requests/new

      3 replies

      Anonymous
      Answer
      November 20, 2022

      Hey @Sandra2nd1 

      Please contact support directly. There is definitely a solution:
      → https://support.deezer.com/hc/requests/new

        Johnathan.Deezer
        Ultimate Superstar
        Johnathan.Deezer
        Ultimate Superstar
        November 20, 2022

        @dee_dirk Thank you for your help! ✌🏼

        JohnathanF
          One Hit Wonder
          Sandra2nd1Author
          One Hit Wonder
          November 20, 2022

          Thank you Dee........I'll definitly do so

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