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I can't play all favourites from an artist


When I go to an artist and select "play favourites" Deezer plays only 20 songs, roughly an hours worth. It's been happening for the last few days. 

Tried several artists, all the same. Annoying while driving or when you want to binge listen. 

9 replies

Nina Nebo
Superuser
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  • Superuser
  • 5678 replies
  • May 16, 2025

 

Hi ​@ISeeDeadPeople !

 

Can you send us a screenshot so we can better see what the issue is and where the problem is !?

thx


There isn't much to screenshot. I choose favourites, play and it plays just 20 songs. No error notices or something. 


GropplerZorn
Superuser
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@ISeeDeadPeople 

is it playing the songs from that artist that are in your favorites?

 

otherwise, pressing the play button will usually play the top tracks from that artist.


Yes, it plays SOME of the favourites, but only 20, not ALL  favourites of the selected artist like it used to do. 

 


GropplerZorn
Superuser
Forum|alt.badge.img+18

so you are trying to play the 47 songs you have favorited from that artist, but it is only playing 20?

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5329 replies
  • May 16, 2025

Hi ​@ISeeDeadPeople could you please send us a video reproducing and showing the problem in order to investigate and/or help you?
Thanks


@GropplerZorn@GropplerZorn, yes, that is the whole issue.

@Jaime.Deezer no clue how to.

VID-20250516-WA0014.mp4: Sorry, we couldn't upload your file because we don't support that file type. Supported file types: zip, pdf, xml, txt, csv, doc, docx, xls, xlsx, ppt, pptx, jpg, jpeg, gif, png


GropplerZorn
Superuser
Forum|alt.badge.img+18

@ISeeDeadPeople I’ve never seen this before, this feature works well for me.

and aside from the usual troubleshooting recs (clear cache, force stop the app, reset phone), I don’t have any insightful suggestions. maybe someone else will.

my embarrassingly cumbersome workaround would be to create a playlist of those 47 tracks and add to it as you enjoy that artist. I do this with my favorite artists, anyway.

sorry I wasn’t of more help,


It is the thought that counts ;). I tried clearing the cache, force stop, making the alloted memory bigger and smaller, but no dice. 


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