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Answered

Not able to add songs to playlists


martin.vidan
Lover

Since yesterday I can't add new songs to my playlists. Neither in the app nor in the PC (web app). Is anyone else having this problem too?

Best answer by Marcormark

It seems the scrolling issue on the Deezer web version is now solved, because I can finally see what is at the bottom of the page again.

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11 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4973 replies
  • October 1, 2024

 

 

Hi @martin.vidan !

I also notice that problem this morning .

It takes a few minutes until the added song finally appears on the playlist.

Everything is so slow . 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5229 replies
  • October 2, 2024

I could not reproduce it on my side @martin.vidan @Nina Nebo 
Are you still experiencing problems?
Thanks


  • 397 replies
  • October 2, 2024

I actually have a slightly different issue. I can add songs, but the last track in my personal playlists is always hidden by my listening queue, making it impossible for me to see or access it to modify, move, or delete it. In other words, the listening queue overlaps with and covers the last row of my opened playlist.
I'm using Deezer in a web browser on my notebook, and this problem occurs across all recent versions of browsers I have installed: Google Chrome (version 129.0.6668.90), Mozilla Firefox (version 131.0), and Microsoft Edge (version 129.0.2792.65).


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4973 replies
  • October 2, 2024
Jaime.Deezer wrote:

I could not reproduce it on my side @martin.vidan @Nina Nebo 
Are you still experiencing problems?
Thanks

hi @Jaime.Deezer 

Unfortunately, the problem is still present .
I added a song to a playlist and when I looked at that playlist, that song was not there.

I kept looking to see when that song would appear there and finally appeared after 5 minutes.


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4973 replies
  • October 2, 2024

 

 

@Jaime.Deezer 

 

I noticed that I can't scroll all the way through the pages with playlists, albums, artists.
When I get to the last line, the bottom part of the inscription is simply missing

 

 


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1596 replies
  • October 2, 2024
Nina Nebo wrote:
Jaime.Deezer wrote:

I could not reproduce it on my side @martin.vidan @Nina Nebo 
Are you still experiencing problems?
Thanks

hi @Jaime.Deezer 

Unfortunately, the problem is still present .
I added a song to a playlist and when I looked at that playlist, that song was not there.

I kept looking to see when that song would appear there and finally appeared after 5 minutes.

I did try again (twice) and yes, I have the same issue.

Adding songs to a current playlist isn’t working. Just after a minute the song is visible on the web. It was visible on the app after a minute.


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4973 replies
  • October 3, 2024

 

 

Just to note :

that both problems present on the Deezer web version, not on the Deezer desktop app .


martin.vidan
Lover
  • Author
  • Lover
  • 8 replies
  • October 3, 2024

hi @Jaime.Deezer 

I found out that I have this problem (see the added songs in a mobile app and not see them on web) with this particular playlist:

https://deezer.page.link/4AN1CXC5r7XXARDo6

On mobile I can see the last song is Femme fatale, but when on web app the last song i can see there is Sunday Morning. BUT when I change the order of the songs (from “last added” to “song/alphabetical order) I can see the song Femme fatale in the playlist :) So obviously it is there :)

 


  • 397 replies
  • Answer
  • October 3, 2024

It seems the scrolling issue on the Deezer web version is now solved, because I can finally see what is at the bottom of the page again.


martin.vidan
Lover
  • Author
  • Lover
  • 8 replies
  • October 4, 2024
Marcormark wrote:

It seems the scrolling issue on the Deezer web version is now solved, because I can finally see what is at the bottom of the page again.

Yes, it finally seems to work properly :) Thanks!


  • Tiny Dancer
  • 1 reply
  • December 14, 2024

Can’t add songs to my playlists. 


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