I only have 2 active devices on my account. But every day or every other day another pops up. I recently changed my password and also deleted two profiles. How do I stop other devices from popping up. I keep seeing IPhone that’s not mines. Also are we able to delete followers. It says 4 but only show 2
Answered
Devices
Best answer by GropplerZorn
Hey there
Sounds like a lot going on.
Since most of the people here on the forums are fellow subscribers such as yourself, and therefore don't have access to your account, I would recommend that you contact deezer support and open a ticket. They can look at your account and take whatever steps are necessary to clean things up and resolve your issues.
The link is here → https://support.deezer.com/hc/en-gb
+18- Deezer Legend
- 1166 replies
- Answer
Hey there
Sounds like a lot going on.
Since most of the people here on the forums are fellow subscribers such as yourself, and therefore don't have access to your account, I would recommend that you contact deezer support and open a ticket. They can look at your account and take whatever steps are necessary to clean things up and resolve your issues.
The link is here → https://support.deezer.com/hc/en-gb
G
+6Hi
I performed some security procedures to prevent this problem from persisting.
In order to reinforce the security of your Deezer account, I recommend that you update the password for your email and reset the password for your Deezer account through the email I sent you.
To protect all your online accounts, I advise you to regularly check your systems for malicious software and conduct a scan on your device to identify possible viruses.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.