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Help!


I wrote a few times but I didn’t get the answer for my problem. When I create Deezer account, I use a wrong email address and now someone use my account, stop the music whenever I listen something. Can I change email address without this email? If it’s not possible, tell me to cancel my subscription. Thank you!

Best answer by Nina Nebo

Hi @djelamdmms !

Maybe link below can help you 

https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password

or contact Deezer Support

https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer

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Nina Nebo
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  • August 30, 2023

Got a new phone and my music is not here on deezer app


Nina Nebo
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  • January 19, 2024
Kirsten Calvin wrote:

Got a new phone and my music is not here on deezer app

Hi @Kirsten Calvin !

 

If you have more than one Deezer account, please check that you've logged into the correct account


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