I recently had Deezer and then my contracted ended and I had to pay for premium I still have not received any of my catalogs for listening to music. I've logged out logged back in turn my phone on turn my phone off
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renew of subscription but no music
Best answer by Anonymous
Hey
It sounds to me like you accidentally created a new account and can't find your music anymore. Your music is still there (don't worry), just in a different account.
Did you make the booking within the app? (Google/Apple?)
+13- Deezer Legend
- 4647 replies
Hi
You need check your Deezer Premium Subscription Plan in link below
Why Isn't My Deezer Premium Subscription Plan Working?
ππ§ | One good thing about Music, when it hits you, you feel no pain | πΆπ
1 person likes this
Hey
It sounds to me like you accidentally created a new account and can't find your music anymore. Your music is still there (don't worry), just in a different account.
Did you make the booking within the app? (Google/Apple?)
1 person likes this
+6Hey
We have checked our records and indeed as
Please contact our Customer Care team, providing the invoice of the last payment of your βoldβ account, and they will be able to help you to retrieve the details of the account where all your music is π
Thanks π
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