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cant delete account


Hi I'm trying to delete my Deezer account but I can't do it.

Best answer by Nina Nebo

 

How to delete an account created with Facebook or Google
If you created your account via Facebook or Google, you will need to use the Deezer password that was sent to you when you created your account. If you cannot remember your password, you can reset it and follow the above instructions.
 

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13 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • July 29, 2023

Hi @Luke Hollingsworth 

If you want delete Deezer account need do to this :

 

If you want to delete your account completely, you can follow the steps below:
You can only delete your account using a web browser. Go to Deezer.com and:

  1. Log in to your account
  2. Click on Settings
  3. Click on Account Settings
  4. At the bottom of the screen, click on Delete my account
  5. Enter your Deezer password and click on Delete my account

You will receive a final validation email, just click on the link included in the email and your account will be deleted.

 


I tried but the option doesn't come up.


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • July 29, 2023

Maybe your account is created with Facebook or Google ?

 

 


It's with google


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • Answer
  • July 29, 2023

 

How to delete an account created with Facebook or Google
If you created your account via Facebook or Google, you will need to use the Deezer password that was sent to you when you created your account. If you cannot remember your password, you can reset it and follow the above instructions.
 


  • Tiny Dancer
  • 4 replies
  • July 30, 2023
Nina Nebo wrote:

 

How to delete an account created with Facebook or Google
If you created your account via Facebook or Google, you will need to use the Deezer password that was sent to you when you created your account. If you cannot remember your password, you can reset it and follow the above instructions. y2 mate
 

To delete an account created with Facebook or Google on Deezer, you'll need to follow the steps below:

  1. Log in to your Deezer account: Go to the Deezer website and log in using your Deezer email address and the password you received when you created your account using Facebook or Google.

  2. Reset your Deezer password (if needed): If you don't remember your Deezer password, click on the "Forgot your password?" link on the login page. Follow the instructions to reset your password. You may need access to your email account associated with Deezer to complete the reset process.

  3. Access your account settings: Once you are logged in, click on your profile picture or username in the top right corner of the Deezer webpage. From the dropdown menu, select "Account Settings."

  4. Locate the deletion option: In the account settings, look for an option like "Delete Account" or "Close Account." The wording may vary, but it should be something related to account deletion.

  5. Confirm deletion: Deezer will likely ask you to confirm the account deletion by entering your password again or going through a verification process.

  6. Follow additional instructions (if any): Depending on Deezer's policy, you might need to follow any additional steps or confirmations to complete the account deletion process.

Remember that deleting your Deezer account will permanently remove all your playlists, favorites, and personalized settings. If you're unsure about deleting your account or have concerns about your data, you may want to contact Deezer's support team for assistance or review their terms of service and privacy policy for more information.

 

 


  • Tiny Dancer
  • 1 reply
  • November 24, 2023

This answer makes no sense, I am logged into my account and cannot see a 'delete account' option.

 

 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • November 24, 2023
Nnniprods wrote:

This answer makes no sense, I am logged into my account and cannot see a 'delete account' option.

 

 

You can only delete your account using a Deezer web browser.


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1587 replies
  • November 24, 2023

@Nina Nebo and @Nnniprods This is also possible on iOS.

Mijn account verwijderen = Dutch for Delete my account

But I’m always curious what the reason is for leaving Deezer. Are you willing to share this with us?


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • November 25, 2023

 

To everyone who want delete Deezer account !

 

Have you considered canceling instead?

If you have a Deezer Premium, Deezer Student, Deezer Family, Deezer HiFi or Deezer Family HiFi account, you can cancel your subscription and your account will automatically return to Deezer Free. Just keep in mind you won't be able to listen offline, skip tracks or enjoy advertisement-free music.

Tip: Learn more about canceling here

 

We completely understand and we want to ensure you know what deleting your account involves. All data, settings, favorite tracks and playlists will be permanently deleted. Any remaining subscription time will also be permanently deleted.


Deezer is infuriating. All I want to do is delete the account and an option to delete is not showing. Tried mobile, desktop and tablet. The option is no where to be found. 

Just want to delete the account. Shouldn't be this hard

Might just add Deezer to spam at this rate


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4965 replies
  • November 27, 2023
deleted_account wrote:

Deezer is infuriating. All I want to do is delete the account and an option to delete is not showing. Tried mobile, desktop and tablet. The option is no where to be found. 

Just want to delete the account. Shouldn't be this hard

Might just add Deezer to spam at this rate

 

Sorry to hear that you are having that issue and you must leave Deezer .
To solved your situation it will needed some personal information,

so please contact Deezer Support Team here and send them your Deezer account details ( email address, phone number and user name).

 

https://support.deezer.com/hc/en-gb

 


  • Tiny Dancer
  • 1 reply
  • November 29, 2023

This application is the worst. Considering data breech, you should be sued into oblivion and cease your existence.

The fact that that you cant delete account if “deezer free” is not available is beyond infuriating. I hope your support can help me manage that, at minimum.


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