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Random songs mixed into Favorites - Premium

C
Runaway Baby

I have a premium account. I'm certain I'm logged in correctly. But when I tell Deezer to shuffle my favorites, a bunch of garbage recommendations are also played in between. I do not want this. How can I stop it? 

 

I am using the Android mobile app.

Best answer by cheatcakes

Hi @Jaime. I think I figured it out - user error. I was confusing the “shuffle my music” button with the “favorite tracks” > “play” button. Thank you!

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    3 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • 5168 replies
    • January 5, 2023

    Hi @cheatcakes could you please provide a screenshot with examples of songs that aren’t in your favourites wen you ask Deezer to shuffle your favs in order to investigate?
    Thanks 

    Johnathan.Deezer
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    • Johnathan.Deezer
      Johnathan.Deezer
    C
    Runaway Baby
    • cheatcakes
    • Author
    • Runaway Baby
    • 1 reply
    • Answer
    • January 5, 2023

    Hi @Jaime. I think I figured it out - user error. I was confusing the “shuffle my music” button with the “favorite tracks” > “play” button. Thank you!

    Johnathan.Deezer
    1 person likes this
    • Johnathan.Deezer
      Johnathan.Deezer
    Johnathan.Deezer
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    That’s great @cheatcakes !

    Any questions let us know! 😊


    Take care.

    JohnathanF

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