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Answered

transfers

  • December 22, 2022
  • 6 replies
  • 36 views

I transfered  a single but i have no idea Where to look for it

Best answer by bluezzbastardzz

I guess you used this transfer option from TuneMyMusic.com offered in the Deezer web player and desktop app?

www.deezer.com/account/transfer

When I choose my YouTube account with that feature, it will only show two artists, not songs I seem to have subscribed to on YouTube. Clicking on Transfer then gives an error message that these two artists could not be found. There also is an option to show the missing “titles” (should rather say “artists”) in a CSV file that I can download. If I then open the downloaded CSV file, it mentions a playlist name for the two artists. So my guess is a successful transfer from YouTube to Deezer creates a new playlist on Deezer with an artist name.

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6 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5246 replies
  • December 23, 2022

Hi @LucySamayoa could you please provide more information?
Did you transfer a single from another music platform? or you are an artists and you meant that you “uploaded” a single?
Thanks 


  • Author
  • Runaway Baby
  • 3 replies
  • December 24, 2022

Just uploaded a song from

my YouTube account.   It said it was transferred but cannot find it.   Thank you for trying to help me.   Merry Xmas 


bluezzbastardzz
Deezer Legend
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  • Deezer Legend
  • 1374 replies
  • Answer
  • December 24, 2022

I guess you used this transfer option from TuneMyMusic.com offered in the Deezer web player and desktop app?

www.deezer.com/account/transfer

When I choose my YouTube account with that feature, it will only show two artists, not songs I seem to have subscribed to on YouTube. Clicking on Transfer then gives an error message that these two artists could not be found. There also is an option to show the missing “titles” (should rather say “artists”) in a CSV file that I can download. If I then open the downloaded CSV file, it mentions a playlist name for the two artists. So my guess is a successful transfer from YouTube to Deezer creates a new playlist on Deezer with an artist name.


  • Author
  • Runaway Baby
  • 3 replies
  • December 24, 2022

Yes I did use the program and I was able to transfer the song and the artist apparently.   The problem is that it didn’t make the new play list as you say 


  • Author
  • Runaway Baby
  • 3 replies
  • December 26, 2022

???? Help


Johnathan.Deezer
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Hi @LucySamayoa

Sorry about it. On that case, as we can’t receive all info here please contact our Customer Service, on this link.🕵🏾

Please send prints and all details to them, they can see all and help you without problems. 💪🏽

Take care. 


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