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Mew Tracks in playlist won't load


Hello there,

Since i updated my phone on Android 12, new songs in playlists won't download. I've deleted the app, deleted the cache but it doesn't help. The only way is to completely delete a playlist from downloads and then re-download it.

Best answer by Freezer

Unfortunately the cache delete in Android settings doesn’t actually seem to affect the Deezer cache.

You can delete most of the cached content by sliding the cache size selector all the way to the left then restarting the app. You can then reset it to your chosen size (NB tapping along the bar until you get a figure you’re more or less happy with seems to work better than sliding the button).

Either way, I have to delete and re-download playlists myself, and have found an easier way of fixing issues with them.

 

Deezer Community Managers: +1 for cache controls along the lines of the iOS version.

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2 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5188 replies
  • October 4, 2022

Hi @fl00le you can’t play your downloaded playlists in offline mode?
Do you get any error message? If so, could you please provide a screenshot?
Thanks


Freezer
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  • Star Wo-Man
  • 218 replies
  • Answer
  • October 5, 2022

Unfortunately the cache delete in Android settings doesn’t actually seem to affect the Deezer cache.

You can delete most of the cached content by sliding the cache size selector all the way to the left then restarting the app. You can then reset it to your chosen size (NB tapping along the bar until you get a figure you’re more or less happy with seems to work better than sliding the button).

Either way, I have to delete and re-download playlists myself, and have found an easier way of fixing issues with them.

 

Deezer Community Managers: +1 for cache controls along the lines of the iOS version.


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