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issue with listening music

  • July 29, 2022
  • 1 reply
  • 10 views

 

 

Hello

I'm always receiving this error message saying that my Deezer is already active on another devices so it stops the music everytime.

There is no other device.

 

What can I do?

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5275 replies
  • July 31, 2022

Hey @Baptiste H I am sorry to hear that.
I’ve made some adjustments in your account and also sent you a password reset link to your email.
Please click on that link, proceed to reset your password and login again with your new credentials.
If the problem persists please let us know.
Thanks 


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