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Account in the app doesn't work


Account in the app doesn't work. Can't enter

Best answer by FriskyProdigy

Hi @StellaMia,

When posting issues here, in order to have the most useful responses it’s best to offer more details such as:

  • Platform (Mobile, Web, Desktop, etc)
  • Deezer Version Number
  • Deezer Version Type (Beta or Stable)
  • Operating system (Windows, Mac, iOS, Android, etc)

What errors are you getting when trying to log in?

If you’re a new user, please note that you might probably now have to be a paying subscriber to use Deezer. Confirm if your country has eligibility for the Free Tier by visiting here.

If you are eligible or already a paying one, Deezer should let log you in easily.

 

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3 replies

FriskyProdigy
Deezer Legend
Forum|alt.badge.img+6
  • Deezer Legend
  • 243 replies
  • Answer
  • May 9, 2022

Hi @StellaMia,

When posting issues here, in order to have the most useful responses it’s best to offer more details such as:

  • Platform (Mobile, Web, Desktop, etc)
  • Deezer Version Number
  • Deezer Version Type (Beta or Stable)
  • Operating system (Windows, Mac, iOS, Android, etc)

What errors are you getting when trying to log in?

If you’re a new user, please note that you might probably now have to be a paying subscriber to use Deezer. Confirm if your country has eligibility for the Free Tier by visiting here.

If you are eligible or already a paying one, Deezer should let log you in easily.

 


  • Tiny Dancer
  • 1 reply
  • August 3, 2022

Hi can someone email me so I can sort this account out please.


Yula
Moderator
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  • Moderator
  • 3218 replies
  • August 4, 2022

Hey @QUEENIE K, maybe you can email our Costumer Service here? 
Thanks 


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