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Uanble to activate Deezer family subscription

  • March 8, 2025
  • 1 reply
  • 14 views

I have started a Deezer family subscription, but when my family tries to connect their accounts it fails with an error message.

Best answer by Nina Nebo

 

 

Hi ​@anderscs !

It might help if each member of the Deezer family tries turning their phone off and on again. It's also worth logging out and logging back in to their Deezer account.

 

More about Log In To Deezer Family see in link below :

https://support.deezer.com/hc/en-gb/articles/206096901-Log-In-To-Deezer-Family

 

Problems Logging In To Deezer

https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer

 

or contact Deezer support / Chat and Deezer team will help you

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058285

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Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4690 replies
  • Answer
  • March 8, 2025

 

 

Hi ​@anderscs !

It might help if each member of the Deezer family tries turning their phone off and on again. It's also worth logging out and logging back in to their Deezer account.

 

More about Log In To Deezer Family see in link below :

https://support.deezer.com/hc/en-gb/articles/206096901-Log-In-To-Deezer-Family

 

Problems Logging In To Deezer

https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer

 

or contact Deezer support / Chat and Deezer team will help you

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058285


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