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HELP NOT HAPPY

  • February 2, 2024
  • 1 reply
  • 22 views

I messaged yesterday about cancelling my account. You've taken the money out of account for this month, well Google play but they rejected my refund request so I've paid for this month music so I want my account to be premium this month as I've paid for it now, they won't refund me 

Best answer by Nina Nebo

 

Hi @Connor Franklin !

 

Contact our Deezer support or Chat they will help you 

https://support.deezer.com/hc/en-gb

 

or Submit a request

https://support.deezer.com/hc/en-gb/requests/new

 

 

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Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5096 replies
  • Answer
  • February 2, 2024

 

Hi @Connor Franklin !

 

Contact our Deezer support or Chat they will help you 

https://support.deezer.com/hc/en-gb

 

or Submit a request

https://support.deezer.com/hc/en-gb/requests/new