I have a premium account and suddenly can only listen to 30 seconds of each song. This is driving me crazy as I only can find comments from people having this problem on free versions.
Answered
Problem with premium acdount songs limited to 30 seconds
Best answer by awesomemac
Hi,
It could be possible that your are using the wrong email address. Please check your email address, just to be sure.
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+14- Deezer Legend
- 5088 replies
Hi
maybe links below can help you
Problems With Playing Music On Web
https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Web
Problems With Playing Music On Mobile
https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile
+6- Deezer Legend
- 1650 replies
- Answer
Hi,
It could be possible that your are using the wrong email address. Please check your email address, just to be sure.
+18- Deezer Legend
- 1153 replies
hey
getting 30-second song previews is almost certainly an indication that your account is being recognized as a deezer free account and not a deezer premium account.
as
here is the link โ https://support.deezer.com/hc/en-gb
G
+14- Deezer Legend
- 5088 replies
Did you check your Deezer subscription status ?
Maybe you are on Deezer free like
How to check your Deezer subscription status
iOS Android
- Go to Settings
- Select Account management
- Select Manage my subscription
You will be able to view your current subscription, the date it began and the date it will end
Tip: Select See plans to view all the plans that are available to you
Desktop
- Go to your profile
- Select Account Settings
- Select MANAGE MY SUBSCRIPTION
You will be able to view your current subscription, the date it began and the date it will end
๐๐ง | My neighbors listen to GOOD MUSIC whether they like it or not | ๐ถ๐
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