Skip to main content
Answered

Price increase

  • December 21, 2022
  • 5 replies
  • 425 views

My price just increased from usd 4.49 monthly in November to usd usd 17.99 monthly in December. What's the explanation please and why was there no notification for the same. 

Best answer by Johnathan.Deezer

Exactly @greenster, thanks for your help! Can be that.

On that case @Mosesmunene38 you need to contact our Customer Care team, they can check your account properly and help you to understand what happen. 🕵🏽

Take care. 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

5 replies

greenster
Lover
  • Lover
  • 9 replies
  • December 21, 2022

Were you a student before and now you're not, that could be the explanation. 


Johnathan.Deezer
Forum|alt.badge.img+6

Exactly @greenster, thanks for your help! Can be that.

On that case @Mosesmunene38 you need to contact our Customer Care team, they can check your account properly and help you to understand what happen. 🕵🏽

Take care. 


  • Author
  • Runaway Baby
  • 2 replies
  • December 22, 2022

I was not a student before. 


Johnathan.Deezer
Forum|alt.badge.img+6

Sorry @Mosesmunene38, I forgot to send the link of our CC. Here you can double check with them what happened. 

 


  • Author
  • Runaway Baby
  • 2 replies
  • December 22, 2022

Yeah they gave me a story about upgrading the quality of audio to HiFi and that's the reason for the price increase.