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constantly kicked off


Why do I keep getting kicked off and told someone else is listening? I know they are not! I've got deezer family and changed my password. It's becoming very annoying

Best answer by Anonymous

Hey @rob.johnson 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

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2 replies

  • 0 replies
  • Answer
  • July 15, 2022

Hey @rob.johnson 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5308 replies
  • July 15, 2022

@rob.johnson  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience