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family plan

A
Runaway Baby

My wife purchased the family plan and I'm under her subscription and Im still on free Deezer can't access anything on my account

Best answer by Jaime.Deezer

Hello @Author Sheneka Shanae I have updated your account in the system and you should be able to enjoy your Family subscription.
Please log out and login again and let us know if it is working now.
Thanks :)

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    2 replies

    A
    • Anonymous
    • 0 replies
    • April 30, 2022

    Hey @Author Sheneka Shanae 

    Did your wife receive a confirmation by email that you are now a member of her family subscription?

    Jaime.Deezer
    GropplerZorn
    2 people like this
    • Jaime.Deezer
      Jaime.Deezer
    • GropplerZorn
      GropplerZorn
    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • 5193 replies
    • Answer
    • May 1, 2022

    Hello @Author Sheneka Shanae I have updated your account in the system and you should be able to enjoy your Family subscription.
    Please log out and login again and let us know if it is working now.
    Thanks :)

    GropplerZorn
    1 person likes this
    • GropplerZorn
      GropplerZorn
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