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Incorrect charge

  • April 17, 2022
  • 1 reply
  • 19 views

Hi I 5 weeks ago change country from Ireland to Poland where deezer is cheaper. 

I've contacted with service and they sugested me stopped subscription and restart with new details.

I changed country locator today log in to deezer, chose deezer hi-fi price was 20pln accepted payment but system charged me for 11 euro. 

Best answer by Anonymous

Hey @mcarto 

Please contact deezer support:

https://support.deezer.com/hc/requests/new

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  • April 18, 2022

Hey @mcarto 

Please contact deezer support:

https://support.deezer.com/hc/requests/new