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Answered

Deezer stops playing on Google Home Nest and Nest mini

  • December 10, 2024
  • 6 replies
  • 72 views

Hey folks,

first i love the music selection in Deezer and how the algorythm plays my kind of music - well done better then any other app and! full songs not this 2,20m short songs like on ...you know who i mean.

But beside all the pros i have this really annoying issue that Deezer stops randomly on my Nest devices. I tryied everything but it wont work. Its on both devices and now im at this point where i stop to listening music cause of this issue.

It happens all the time.

Is there any bugfix on the table from the devs? Please!

my connection is around 50mb/s and there is no issue with it.

Best answer by Leonídia.Deezer

Hi ​@Inspektor Marek, thanks for your kind words about the music selection and algorithm – we’re so glad you’re enjoying it!

About the issue with your Nest devices, I’m sorry to hear you’re having trouble.

Please confirm if both your Nest devices and the Deezer app are updated to the latest versions.

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6 replies

Leonídia.Deezer
Alien SuperStar
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  • Alien SuperStar
  • 2557 replies
  • Answer
  • December 12, 2024

Hi ​@Inspektor Marek, thanks for your kind words about the music selection and algorithm – we’re so glad you’re enjoying it!

About the issue with your Nest devices, I’m sorry to hear you’re having trouble.

Please confirm if both your Nest devices and the Deezer app are updated to the latest versions.


  • Tiny Dancer
  • 2 replies
  • March 27, 2025

Same here, I own 5 google home in my house (mini and nest), I've just figured out that Deezer doesn't play anymore...Google Home says "playing xxx song on Deezer" and then "Sorry it seems there is a problem".

Just found post on reddit that other people is experiencing this in these days...


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5188 replies
  • March 28, 2025

This is a know issue and our developers have reached out to Google in order to investigate.
As soon as it is fixed we will let you know.
Apologies for the inconvenience

 


  • Tiny Dancer
  • 2 replies
  • March 28, 2025

Ok thanks, glad that is a known issue.

Waiting for the fix.

My best


  • Tiny Dancer
  • 1 reply
  • March 31, 2025

Hello, we have the same issue. Hopefully there is a fix soon as this is the main way we listen to music in our house. Thanks.


  • Tiny Dancer
  • 1 reply
  • March 31, 2025

Hello, we have the same issue


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