They did something to my account because I tried to access albums on an incognito tab and it worked fine so can you guys please fix this every time I click on an album or a single release i get this damn error. So ready to cancel my subscription lol I’ve done everything to try to fix this but it’s a problem tied to my account which is really really irritating consider I pay for this service.
Best answer by Leonídia.Deezer
Hi
Indeed this is already an known issue reported in other threads and is under investigation.
So I recommend you reach out our Customer Support through this link - HERE to report this issue, and they will link your case to the incident ongoing.
When the fix is deployed, you will get an email from Support informing what you need to do.
+6Hi
Indeed this is already an known issue reported in other threads and is under investigation.
So I recommend you reach out our Customer Support through this link - HERE to report this issue, and they will link your case to the incident ongoing.
When the fix is deployed, you will get an email from Support informing what you need to do.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
