I’m Using Deezer From Past One Year. All It Works Like A Charm.
But, Suddenly Past One Month Slow Downloading For My Account.
I’m Unable To Download Songs. All Are Super-Slow. It Takes Nearly 30 Minutes For Completed.
Fix This Issue!
Answered
Slow Downloading For My Account
Best answer by Johnathan.Deezer
Hey
Perfect, everything looks fine in our system, so it could be related to your Windows Desktop App. 💻
Please make sure that🕵🏼
- Your Windows System is up to date.
- Your Antivirus software is not blocking/limiting Deezer in any way.
- The energy saving option for Deezer is deactivated.
- Deezer is installed in the default location (not moved manually).
Once you checked this and the problem persists, please uninstall the Deezer App, delete temp files (Windows Button -> Search “Delete Temporary Files” -> Remove files), reinstall the app and try again.
Should you still have issues, please let me know.😊
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+6Hello
What is your device? Which version of Deezer do you have? Do you have SD memory card on your phone? 🤔
Thanks
Johnathan Finotti wrote:
Hello
What is your device? Which version of Deezer do you have? Do you have SD memory card on your phone? 🤔
Thanks
Device : Windows - PC
App Version : Deezer (Latest Version)
+6Hey
Perfect, everything looks fine in our system, so it could be related to your Windows Desktop App. 💻
Please make sure that🕵🏼
- Your Windows System is up to date.
- Your Antivirus software is not blocking/limiting Deezer in any way.
- The energy saving option for Deezer is deactivated.
- Deezer is installed in the default location (not moved manually).
Once you checked this and the problem persists, please uninstall the Deezer App, delete temp files (Windows Button -> Search “Delete Temporary Files” -> Remove files), reinstall the app and try again.
Should you still have issues, please let me know.😊
If the version from the Microsoft Store is in use:
It might help to download and install the app directly from the deezer server:
→ https://www.deezer.com/desktop/download/artifact/win32/x86/5.30.510
1 person likes this
+6Thank you
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