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home page not loading

  • September 1, 2024
  • 1 reply
  • 19 views

Hi, I recently downloaded deezer and was pretty happy but the home page is not loading for me at all anymore. It says i’m not connected to the internet but i clearly am, since the explore page works fine and downloads go through seamlessly. I also tried deleting, reinstalling, restarting my phone, pretty much everything and it doesn’t go away. I’m on a iphone 14 pro max. Any help is much appreciated <3

Best answer by Nina Nebo

 

Hi @tomllr !

Maybe you need Reset you WiFi 

here is screenshot from Deezer Help center

 

 

or contact Deezer Support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

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Nina Nebo
Deezer Legend
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  • Deezer Legend
  • September 1, 2024

 

Hi @tomllr !

Maybe you need Reset you WiFi 

here is screenshot from Deezer Help center

 

 

or contact Deezer Support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789


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