iOs random pause

Hi,
quite often users solve issues like this by just DELETING and then REINSTALLING the Deezer app.
Try it and make sure you have the latest version. Let us know how it goes.

Reinstalling does not resolve the issue. It seems the application wants to switch playback devices, or disconnects from my Airpods. This has never been an issue and other applications do not instigate similar behavior. It happens at seemingly random moments, but mostly in the first half or beginning of a song.

I guess it is not possible to add me to the source control, Deezer is not open-source or collaborative dev right?

This information is of no use to you 😉, but I use iOS with Deezer daily and do not experience this problem. So I am curious if others experience this as you do.

There are some times actually where this issue also affects me. The music that is playing just pauses with no input from my end. It’s hard to replicate because it occurs sporadically. 

I have the same issue. Furthermore, sometimes it happens several times during one song, and in the next songs as well, but sometimes it can go well for several songs, until hits again. 
I also relate this to output device switching

Came on to report this exact issue and found a thread already on it. It’s infuriating me to no end… doesn’t matter if the song is saved to the device or not too.

Usually happens on the first song as OP described and keeps happening then it just kicks on without issue. It’s like a cold lawn mower…

I am also using AirPods, wondering if this could be the problem.

Hi @PAPACITO @Alex Zinich @archaic_email @lukevdijk We do not have a clear solution yet.
rom what we have observed, the problem seems to be related to the interaction between the AirPods and the Apple Watch.It appears that for some reason, the AirPods connect to the watch at some point and then reconnect to the phone, causing the audio to pause.Please try to prevent the app from launching automatically on the watch.
This does not prevent the bug if the app is launched on both the phone and the watch simultaneously, but it significantly reduces the occurrences.
Here are the steps:
Open watch App> General> Auto-Launch> deactivate

Have the same issue, discribed at another theme about crushes at apple watches. All crashes been after this pausing. But i'm not trying new 10.17.0 version yet

Based on @Jaime.Deezer ’s suggestion to adjust settings on my watch and @Zaznetkherson talking about watch crashes, I have decided to remove the Deezer watch application. First impressions indicate this solves the pauze issue.

To me this suggests the Deezer watch app tries to hijack the audio connection when starting up, or maybe the 1 device connection limit is being triggered by the watch app starting up.

@lukevdijk Look like bugs at Watch up, because sometimes music stops at ofline mode in watch, or watch up autoclosed

In fact, there are moments when I am also impacted by this problem. The music I'm listening to merely stops without any input from me. Because it happens infrequently, it is difficult to recreate.
 

hey! came across this post and I’m having the same issue for almost a year. I don't have an apple watch but I do have airpods, but even on my wired earpods this probably happens

in my case it looks like deezer enters on stand by mode (or iOS made it do it) mid first song and the app completely shut down, and restarting again loads the homepage and clean all my queue. does anyone know how to prevent this stand by situation?

ps: already did the uninstall/install/clear cache/log again etc rubbish 

Same issue here. Deezer stops playing playing songs. App says Loading please wait or anything like this. My wifi connection is more than fine, also tried on mobile connection 5G, always same issue since days. It simply sucks if you just wanna here music.

And yes I did uninstall / install the app which had no positive effect at all. But I lost all my settings and all my downloads. This may be a solution in very rare situation, but it‘s not the solution every time we see issues with the app! Go get your app and servers stable, we‘re all „premium“ members paying lots of money to you.

I heard a lot of pauses on my SoundCore Life Q35 via iphone or mac when both devices are connected to headphones (dual simultaneous connection is possible). As soon as I turn off bluetooth on one or the other the pauses simply vanish.

One gotcha is if the laptop doesn’t turn itself off on lid close (and mine sometimes doesn’t if external monitor and peripherals are connected), so you have a secret contender for bluetooth connection :) 

Hello ​@DarkoSpoljaric Thanks for your post and for your tip.

Hi ​@Thomasp ​@DarkoSpoljaric ​@fusomusica, do you still experience issues? If yes, please give us as many details as you can:

• Version of OS Apple Watch and mobile phone
• Deezer version installed
• What devices are connected to the phone - Earphones, Watch, … (give us the model for each device)
• If you have earphones/headphones/speakers connected to your watch or phone, do you know if they are paired with other devices as well? If yes, please unpair them or turn off Bluetooth on those devices.
• Step by step how we can reproduce the same issue you experience.